Linux, Dmesg, and Issue Reporting
So started using linux.. Getting this issue here:
[ 499.624767] thinkpad_acpi: unhandled HKEY event 0x6031
[ 499.624771] thinkpad_acpi: please report the conditions when this event happened to ibm-acpi-devel@lists.sourceforge.net
[ 517.509897] thinkpad_acpi: unhandled HKEY event 0x6031
[ 517.509905] thinkpad_acpi: please report the conditions when this event happened to ibm-acpi-devel@lists.sourceforge.net
I really don’t want to have to mail a mailing list and learn how to engage with the community, how to write a post, and worst yet, having to subscribe to a mailing list to get a single response.
I don’t mind disclosing details etc, just having to go through a complex engagement process is not ideal and does take a lot of energy… I will probably be sending my machine back to Lenovo to look at due to this issue (under windows it automatically hibernates every 2-3 weeks randomly and event log says: critical battery issue. Let’s see what Linux does.)
Windows:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>524</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>223</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000404</Keywords>
<TimeCreated SystemTime="2021-10-22T02:48:44.4919877Z" />
<EventRecordID>91201</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="24268" />
<Channel>System</Channel>
<Computer>arrans-x1extreme</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="Index">0</Data>
<Data Name="ActiveBatteryCount">1</Data>
<Data Name="RemainingPercentage">1</Data>
<Data Name="IsAcOnline">1</Data>
<Data Name="BatteryActionInternalFlags">0x80</Data>
<Data Name="IsPowerActionCallIgnored">0</Data>
<Data Name="IsPowerPolicyEnabled">1</Data>
<Data Name="PowerPolicyAction">3</Data>
<Data Name="PowerPolicyBatteryLevel">5</Data>
<Data Name="PowerPolicyEventCode">1</Data>
<Data Name="PowerPolicyMinState">4</Data>
</EventData>
</Event>
I have gone through the support process of running diagnostic tools, discharging-recharging etc. I jsut don’t have another computer that’s usable while it’s away for… 2-3 months. -_-
Either way:
- issue reporting involving mailing lists / forums / complex bug trackers are a poor experience
- You need to have more than one computer b/c of long tech support processes probably not helped by supply chain / logistic issues. (Laptop goes to China I think.